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THE
CliffR PROJECT
PART 1 - ‘THE INCESSANT KNOCK OF OPPORTUNITY’
©
CliffR Projections, Canada, 1998-2006.
THE
INCESSANT KNOCK OF OPPORTUNITY
CHAPTER 4
The Kellogg Company began shipping corn flakes in the last
century. The very first hamburger in the world sold
somewhere in
Connecticut in the year nineteen hundred.
In these days of the early new millennium, food companies are so
competitive for a piece of the action that it's a
constant no holds barred marketing arena, surpassed in
frenzy only by the modern Reality dating shows.
In particular, pithy little
buzz words like high fiber, low sodium, and no fat fly
everywhere. It wouldn't surprise me some day to see high
fiber butter and low fat cola hit the street, and
contestants starting to date their pets instead of other
contestants. And shouldn’t tooth paste be called
teeth soap?
The same is true for food advertising in general. In the
pressure to gain more sales, for a while, one of the
Rice Krispy manufacturers tried to make it a big deal on
TV that every little piece of crispy was made from a
whole grain of rice.
Seems to me that that's about the last thing in the world they
should be letting out of the bag. Now everyone knows for
a certainty that a bowl of Rice Krispies is the
equivalent of about, oh a whole teaspoon full of rice. I
don't know how well fed you think you are after eating a
whole teaspoon of rice, I know for me it comes up a
little short on the stick to the ribs department.
And what about 'Organic vegetables'. Aren't all vegetables
organic. Well, aren't they?
And I saw a box of vegetarian cookies at the supermarket the
other day. Let’s think about that one for a minute.
Isn’t that like saying there isn’t any chicken, fish, or
meat parts in them.
Or what about the TV add that once said, 'delicious chocolaty
flavor'. Makes you think they were trying to cover
something up.
Kids today have no idea. One of the burger chains jumped onscreen
in the earlier nineties with a perky young counter girl
chirping excitedly into the camera with the awesome
news, "and we use REAL processed cheese". Unfortunately
for the chain, some parents were also apparently
watching because the ad was pulled almost overnight.
On the other hand, kids can be very smart. Every kid knows that
the golden ratio is not an exhotic mathematical formula,
it’s two parts ice cream one part pie. Similarly, most
kids know that pi R squared is completely false. Pie are
round, cornbread are square.
Another area of fast growing concern is fresh frozen. If you
don’t know what an oxymoron is, look at the term ‘fresh
frozen’ again. Seems like nearly everything is coming
fresh frozen these days. I even saw a restaurant
advertising hand made pancakes recently. I kid you not.
Or have noticed that all the fast food hamburger joints are now
calling hamburgers 'sandwiches'. Politically speaking,
that's probably a lot closer to what the thing actually
is than 'hamburger'. After all, the closest thing to ham
to ever hit a burger is probably the guy flipping the
patties on the barbie. But now that leaves open the
gaping question of a politically correct name for
sandwiches. My vote for favorite is 'nutritionally
layered flavor partitions'.
Scientists claim that the universe is expanding. That's utter
nonsense. Everyone knows that it's shrinking faster than
you can squeeze a dollar. Just look around you. At one
time a package of European Frankfurters contained
seventeen 'foot long' hot dogs. Then for the same price
only fourteen. Now only eleven.
Chocolate bars have suffered even more in the ‘Incredible
Shrinking Meal’ department. At one time, they were so
and so long for a nickel. Then for a dime. Then they got
smaller. Then they got bigger but the price went way up.
Then they got smaller. Then the price went up. Then they
got bigger but the price went way up again. Then they
got smaller. Then the price... Well you get the picture.
The bottom line is that for a smaller size bar than originally,
you now pay over fifteen times as much. And what about
penny candy, no such thing any more. A penny doesn’t buy
the wrapper, forget the candy.
Nothing has been shrinking as fast however as the universe of
fast food sandwiches, formerly known as hamburgers. In
the sixties and seventies you had to hold one in both
hands just to take a bite. Nowadays you can hold one in
one hand and have to keep your little pinky out of the
way just to keep it from going down the hatch by
mistake.
The only burger which survived the effect of the ‘Incredible
Shrinking Ham’, is the Double Whopper with Cheese. It
must be in some kind of space time warp and therefore
well out of the universal shrink zone. It’s exactly the
same size now as it was in the sixties. The only
difference now is that it has a zillion calories. Food
apparently didn’t have calories in the old days because
no one ever seemed to mention it.
In fact, the only known zone where things have been expanding
universally is the world of TV food commercials. Have
you ever taken a good look at the hamburger, er, sorry,
sandwich commercials on TV lately. Who do they think
they're kidding.
Any similarity between these gigantic monstrosities and the
dinky little ones the beaming clerks hand you over the
counter is strictly a mistake by the kitchen. In fact
some people make it their whole specialized career to
make foodstuffs look better in commercials than in real
life, and people wonder about truth in advertising. If
farmers ever catch on to their secret to success the
world food crisis will be over.
Similarly, TV subliminals are alive and well and very much in
everyone's unsuspecting face. If the TV is so low to
hear it clearly from another room, don’t be surprised to
sometimes hear the unmistakable ding of a single
doorbell or quiz show alert from deep within the
subliminal sound track during a commercial. I've even
gone to check the front door off and on from upstairs
just in case, because the sounds are identical.
Likewise, when watching a commercial you might hear the
unmistakable but deeply buried ring of a phone. I've
even checked the phone from time to time just to be
sure. The dirty rotten scoundrels. Both these sneaky
tricks are instant attention getters for the obvious
reason and don’t they know it.
Health foods are another commodity which is on the hook. Health
food supplements spin wildly within the giant vortex of
the marketing machinery. Vitamin supplements are the
number one quick fix for bad dieting everywhere on the
planet.
Vitamin and weird-thing supplements exist now for just about
everything including too much toe hair. You have to read
the instructions carefully. I saw one recently that
said, two at every meal or on an empty stomach. Nothing
like covering all bets.
Similarly, in case you weren't aware, ketchup is the undisputed
hit man of the food chain. Ketchup will instantly nuke
any flavor, anytime, anywhere not a contest. Rumor has
it that ketchup was the invention of a group of
desperate men whose wives were way to wanton with the
exotic spices, or not wanton enough and they needed a
way out.
Also if you haven’t figured it out yet, watermelon is the ideal
food. You get to eat drink and wash your face all at the
same time.
Finally, the food nutritionists have it all wrong. The four
basic food groups are not what everyone says they are.
The groups are actually 'Fuel food,' 'Fun food', 'Fake
food', and 'Real food'.
The groups are not that hard to figure out. 'Real food' is the
stuff your Mom makes you eat, plus raw carrots. 'Fake
food', is also called 'Junk food', or 'Yunk food' in
Swedish. 'Fun food' is everyone's most popular category
since it also includes deserts whose undisputed King is
ice cream, and undisputed Queen is chocolate chip
cookies. 'Fuel foods' are anything which comes from a
take-out, including pizza, tacos, and Big Macs.
Big Macs are the grand Mullahs of the fuel food empire. Mashed
potatoes are the North American equivalent of white
rice. Baked potatoes are the equivalent of brown rice. I
don’t know what the nutritional superiority of one over
the other is, but I intuitionally suspect they’re not
that much different. I do know however that the
nutritional dynamo of fast food hamburgers for the
palette is not high on the agenda.
McDonalds has sold hundreds of billions of burgers world wide
and sold their three millionth hamburger in the spring
of 1961. I know because it was just around about the
time my friend John from my stereo tape recorder days
and I drove down to
Seattle Washington with his Dad to check out the chain
for the whole of Canada. The franchise was up for grabs
at the time and John's Dad had gotten word about it on
the grapevine.
John's father was retired at the tender age of forty five. His
retirement income was a modest fifty thou a year. Even
these days that's not bad as retirements go. In those
days it was whopping bloody good, probably on par with
what Bill Gates would get if he decided to pack it in
early.
Unlike a lot of things Gentiles never do, Jewish parents make it
a point to help their youngsters get started in
business. That's how John got started in his pizza
restaurant the year before and why the Jewish community
comprises so much of the merchant class.
Jewish kids get three kicks at the kitty. If they haven't made
it by the third try, they're a Smech or a Schlep and are
on their own. John was neither a Smech nor a Schlep nor
was he on his own. Actually he was a Jewish father's
shinning light.
Shakey's Pizza Parlor down in
Bellingham Washington just below the Canadian border was
the very first pizza place in proximity to Vancouver.
Shakey's pizzas first showed up in the late fifties and
featured dark brown varnished park tables with benches.
An upright piano sat in the corner to let the good times
roll.
The staff wore red and white striped uniforms unless you were
color blind. Oh yes, they also wore white pork pie hats.
The only thing missing was the banjo. But of course
banjos weren't compatible with Italian cuisine.
The first pizza place in
Vancouver itself was a small 'delivery only' spot on
Davie street in Vancouver's West End downtown owned by
John. It operated out of a small purple painted
converted two bay service station.
After a year of delivering pizzas, John decided it would be more
fun to have Mohamed come to the mountain and opened his
place on Broadway as a regular sit in type restaurant.
Since it still hadn’t been sorted out whether pizzas
were officially an Italian or Cajun mainstay, the
Pizzarama split the difference between Shakey's
cheerleading tambourine approach and a Luiggi Milano
Italiano approacha. Shakey's eventually got knocked off
by Pizza Hut which is why most people never hear of it
today.
John’s original delivery place was bought by a pair of English
Jewish twins, who opened downtown Vancouver's first
official walk in sit down pizza restaurant across the
street, called the Pizza Patio. Instead of going East
across Canada with a chain, they said Sayonara and went
across the water to Japan with a clamor. So most of
North American never heard about it but the two did
rather well anyway.
In later years, one twin opened the very successful cross Canada
Yuppie favorite, 'The Elephant and Castle'. The other
became chairman of the Canada arm of the annual TV
Charity drive called The Telethon, masterminded by the
mastermind of masterminds, Jerry Lewis.
John's new place started to, um, pan out successfully from day
one. Also featuring a Spumoni ice cream he had custom
made which he used to have me customer beta test from
time to time. By next spring pizza dough spun high in
the air morning, noon, and night. It was a Vancouver hot
spot. A few weeks after my first year final exams at UBC,
John called me over to the restaurant one night because
he had a business proposal to discuss.
Turns out he wanted to discuss taking on the Canadian franchise
rights for a new fast food burger chain out of
California called McDonalds, which had been one of his
stake outs in college whenever he got tired of
Cornflakes and Kraft Dinner.
McDonalds had started out as the brainchild of a fast food
drive-in operator from Oak Brook Illinois by the name of
McDonald. He and his brother opened a high octane Fuel
Food type carhop spot in San Bernardino, California in
1940. After the war, they scaled back the menu and
opened a self serve and drive through. It featured
fifteen cent burgers, twenty cent milkshakes, and ten
cent fries.
What it also featured was fresh food, always ready to go. Prior
to their innovations, at a drive in you typically
ordered your stuff then waited three years while someone
made it somewhere else on the other side of the planet.
The outrageous, audacious, daring, and contagious idea
of the McDonald Brothers was to simply observe what
people were ordering at each exact time of day each
order was taken, and watch carefully to see what innate
secrets might befall.
By keeping a tally matching the two infos together minute by
minute, day by day, week after week, the input from this
unique but heady brainwave eventually provided
sufficient data for them to create a formula. The
formula was simple. The stuff was pre-prepared such that
ninety five percent of any order would already be up on
the rack ready to go when someone came in. No matter
what time day or night, no one would have to wait more
than five minutes for anything. And no more than five
percent of anything would have to be thrown out for
having sat around for more than five minutes getting
soggy. So the McDonald Brothers dug deep called it their
patented five, five, five formula.
It was an instant winner. Waste was at a minimum, waiting was at
a minimum, and waste was at a maximum because customers
couldn't resist the convenience. Untold billions of
burgers have been sold worldwide ever since based on
that simple original little precept.
In nineteen fifty five, the brothers granted exclusive franchise
rights to a food service equipment salesman named Ray
Kroc. Mr. Kroc sold multi unit milkshake machines. What
had caught the ever observant Mr. Kroc's attention, was
the fact that the McDonald Brothers were buying more
milkshake machines than anyone else in the country times
two so he thought he’d better check it out.
Mr. Kroc opened his first McDonalds restaurant in Des Plains
Iowa. He also enhanced the fast food aspects by some
really serious real estate innovations. Actually
brilliant thinking in hind site. Each drive-in outlet
would be located in a prime real estate location in any
given town or city. Head office got to handle the
mortgage.
It was a win win situation for everybody. Head office would get
an initial franchising fee. Head office would get a
regular royalty fee from the franchise. Head office
would earn interest off the mortgage. Head office was
really enthused about the idea.
The franchise owner would be in business from the get go with
all their property concerns taken care of and a food
marketing formula forged out of sizzling gold. The day
to day cash flow would pay for the mortgage. All it
would cost them was a hefty chunk up front for the
franchising fee.
The program spread like wildfire from there. By nineteen sixty
one, the chain had moved around the much of the USA and
up the West Coast to Seattle Washington. Me, like most
Canadians living in ignorance above the forty ninth
parallel, had never heard of it. The company was now
looking for a Canadian entry.
John's father Mo, had been approached about it on the Jewish
connection. It must be a pretty interesting connection
that Jewish thing, because Mo was chomping at the bit
with input from John. He had a tried and proven
successful son to work with and a tried and proven
business prospect to look at. Just imagine putting the
two and two together, an exciting prospect for any
father, even Gentile.
Mo was therefore interested in the franchise as the next up the
ladder project for John. John was interested in me as
his partner because we were chums already and already
had had a go at partnering. No doubt about it, it's not
who you know but how well you know them.
The plan was for the three of us to check out the McDonald's
operation in Seattle. If the deal bore close scrutiny,
John's father would pay the tab and John and I would be
in business as the running partners.
You have to understand now, that Vancouver at the time was a
brutal battlefield for fast food hamburger joints.
Because of Vancouver's warm winter climate, Vancouver
had been enjoying the pleasures of first class drive in
places for generations while most Canadian cities hadn't
even heard of the concept yet.
Vancouver already therefore had fourteen or so fast food hot
spots which had been up and running for years. Some, for
not so many years but the point still stood. All places
featured top quality nineteen cent hamburgers, same
price as McDonalds was selling in
Seattle. The Vancouver places also constantly ran highly
competitive burger wars.
This was to the eternal gratitude of the general public who are
always on the better end of things whenever an inter
dimensional cross street commercial war is going on.
This is particularly true if food or gasoline is on the
line.
So to propose yet another fast food hamburger operation to
Vancouverites at the time was about at the same as
proposing water as a great new product for drinking. And
didn’t bottled water producers eventually put that
misguided perception away with somewhat wildly
stupendous success.
At the time of McDonalds though, selling water out a bottle
would have been considered a laugher. Full cross border
TV hadn't even started yet, so to all extent and
purposes except for the occasional Canadian who had
ventured South on a holiday, no one in Canada had ever
heard of McDonalds. To Vancouverites, McDonald would
have been just another guy with a farm out there and a
truck truck here and a truck truck there.
However, word on the Jewish connection was that Mo
should go down and take a look already. So down to
Seattle we went.
Seattle had four McDonalds up and running. The restaurants were
very neat looking white tiled affairs. A big yellow arch
stretched over the front entrance instead of on a tall
bean pole like today. The sign proudly boasted, 'Over
three million sold'. McDonald’s was clearly on its way.
We decided to check out all four locations.
If you ever hear someone knocking the quality of McDonalds these
days, just ignore them. Today's fare can't even begin to
compare with how bad it was down in Seattle in nineteen
sixty one. With all due respect to McDonalds though, the
stuff is so far better today than what it was back then
that it's not even a contest. Back then, the stuff
wasn't even close to what Vancouver was serving up on a
daily basis at even the worst places.
The handwriting was on the wall and it said very clearly,
'Abandon ye all hope of ever selling this stuff in
Vancouver. But, the corporate structure was very
intriguing.
A small percentage of the day to day went back to head office
for the name and marketing. The franchisee owned the
property on which the restaurant sat, and head office
owned the mortgage. Tidy, Like I said. Take a look at
the real estate locations of any fast food restaurant
outlet in North America today and you will get a real
quick picture of just exactly how tidy. Same with
supermarkets. Whenever you buy bananas the head office
goes bananas. The basic modus operands are the same.
As compelling as the real estate side was, the reality of the
food side decreed as a bottom line that only fools would
rush in where wise men shuddered. It would probably take
a long long time to get the thing up and running in
Vancouver at a profitable level given the inertial
constant of the competition.
So we shook our mutual heads and said, 'pass', 'forget it', 'no
way Jose', 'not a prayer', 'thanks but no thanks', 'see
ya later', Sayonara', and 'hasta la vista baby'. Talk
about the three Schlemiels. What we should have said,
and paused not a jot in thinking, was, 'great idea, lets
improve the burgers.'
Three years later, as soon as my fourth year final exams had
finished, my roommate and I held a big celebration party
in our little basement apartment. Word must have gotten
out in one of the bigger downtown pubs or something,
because just after bar closing time, the party suddenly
crammed up with a crush of people I had never seen
before in my life. And not just bums. One of the 'slide
in' guests as an example, was the son of one of
Vancouver's
largest stock brokerage firms.
I struck up a conversation with another unknown guest. A guy by
the name of John Jones or as his friends liked to call
him, Jonesy. Jonesy preceded yuppies by about ten years.
In his early thirties, Jonesy already owned four twenty
story high rise apartments in Vancouver’s priciest area
called West Vancouver. John was using the monthly rents
in a carefully crafted plan to accumulate the down
payment for a next.
Jonesy it turned out, with two other partners, had just obtained
the very hush hush exclusive Canadian rights for a brand
new fast food burger chain out of the
US, that was all the rage down there. "Ah", I said quite
nonchalantly, "You're talking about McDonalds".
"Shit", said Jonesy, almost dropping the two beer he was
holding. "How the hell did you know about that". It was
supposed to have been the world's best kept secret. I
felt an overwhelming need to tell him about my past
involvement. So I related the complete details of my
close encounter of the Churd kind with McDonalds three
years earlier. We instantly became chummy confidants.
Turns out Jonesy's group's plan was to establish
Vancouver as base, and then move east as fast as
possible. I ended up spending the next six weeks driving
around Vancouver with Jonesy in his cool sixty four Ford
Galaxy convertible, spotting optimum possible locations
for the first outlet.
After the six weeks it finally behooved me to ask where I fitted
into their picture. "We thought you would be the first
manager", said Jonesy like he was offering me the
Papacy. "Then afterwards you would be our full time
manager trainer, training each new manager trainee on
how to handle the five, five, five food formula as fast
as we can open new places down the road".
Having just done four years in math, then philosophy, and being
somewhat snottish for having just done four years in
math, then philosophy, I quickly concluded that the last
thing in the world I wanted to be was the manager of a
drive-in fast food restaurant. So I just as
enthusiastically passed on the whole thing and simply
walked away. Plus, I think, a little of me was still
thinking about nearly being a full blown fifty percent
of the whole enchilada only three years earlier.
In hind site, I figure I would at least have been one of the
first in line for any new franchise opportunities were
any to be advanced by the three partners. Or, after
proving my worth as a manager trainer, maybe being given
a one percent stake by the other partners. So in effect
I would have been like a fourth partner. I stand behind
my original claim therefore. You're probably looking at
the only guy in the world who turned down McDonalds for
Canada twice.
A couple of interesting corollaries did eventually come out of
all this though without my direct intervention. After
three years, Jonesy and the boys had expanded McDonalds
as far as the cities of Calgary and Edmonton in Alberta.
Then one of the original chain founders, and/or a large
franchiser from California, I never did know which,
smelled the coffee percolating furiously at the forty
ninth parallel and bought them out.
Mr. Cohen still owns the Canadian operation which now has
McDonalds outlets all though
Russia and China, the actual flavor of the coffee he had
been smelling. Far as I know he still has his original
holdings in the original US operation too. If so, he's
the only guy in the world I know, who, for verbosic
verbatim, has his cake and eats it too.
My chum Jonesy used his share of the take to open medieval
styled hot spots in both Vancouver and Edmonton. As far
as I know the Vancouver spot called 'The Medieval Inn'
in Gastown may still be running. One of the other
partners, a Mr. Tidball, a University economics
professor and the actual brains of the outfit, used his
share to open Vancouver's first so called Hickory and
Cedar restaurant in North Vancouver.
Hickory and Cedar restaurants were the Yuppie innovation of the
century. Hickory logs burned in the fireplace and your
steak came on a cedar platter. Or maybe it was cedar in
the fireplace and hickory as the plate. Either way, the
steaks were great and Yuppies couldn't seem to get
enough of the place as it filled up in droves.
It was so popular, Mr. Tidball opened up a second one in
downtown Vancouver after only six months. The chain is
now all over North America and also on the New York
stock exchange as 'The Keg'. For my part, I've gotten to
eat at the Keg a couple of times on my own dime.
John eventually moved on to the gigantic Brother John’s place in
Vancouver’s Gastown in the seventies. Still running last
I heard. The waiters all wore Friars gowns, and John
wore a nice silk suite.
I also knew of a couple of people who made a lot of money out of
franchising the easy way. One was a high school buddy's
Mom who owned a fashionable ladies wear store in
Vancouver.
The place catered mainly to the matronly wives of affluent
Doctors and Lawyers. Who usually didn't have anything
else to do every afternoon except shop for new outfits
and wear them to socials. The place was called, 'Town
and County Fashions', as befitted the costly attire.
When the giant cross Canada chain, 'Town and Country',
of trendy women's wear fame came out of Toronto and
wanted to move into British Columbia, they had to buy
her out to get the name. She retired, um, er, rather
well attired.
I similarly knew of, but never directly knew, the owner of one of
Vancouver's fourteen odd little privately owned fast
food hamburger joints which were in active competition
around Vancouver at the time McDonalds had finally hit
the scene. The place was called, 'Harveys'.
Same thing, Harvey's was not a particularly big or fancy drive
in. In fact it was just a little peep hole window with
someone sitting on the other side taking orders. Great
burgers though, so were always busy. When the cross
Canada chain 'Harvey's, also out of Toronto, wanted to
move into BC in the wake of the McDonalds successes, the
owner was also able to retire with fries on the side and
mayo on the side of the fries.
I never knew anyone in the Chinese food business that went
global. But I did know one who almost went to the moon
one evening. Early in the fall of nineteen sixty one, my
Mom had bought a house at
fifteenth Avenue and Sasamat in the upscale
southwest tip of
Vancouver
just off the University of British Columbia campus. As the ebb and flow of
families oftimes go, Dad was living elsewhere at the
time but was still friends with Mom. So Mom and us six
kids were it.
Moving day was cold and wet. By suppertime the stove still
hadn't been hooked up. This was still back in the days
when scary thick wires stood up from the floor where the
stove was supposed to go. And either an electrician came
in to hook them up properly or you ended up in the
hospital after trying to do it yourself. Mom sent me
over to pick up fish and chips at a local Chinese
Canadian Restaurant on 10th Avenue by the entrance to
the University of British Columbia campus.
This was also still back in the days before McDonalds, pizzas,
subs, tubs, or any of the other myriads of modern fast
foods around had knocked fish and chips out of the box
as the number one popular fuel food choice on the
planet. Fish and chips were therefore still pretty much
the most common type of, 'in a pinch', meal.
I walked into the restaurant at exactly ten minutes to seven in
the evening and sat down unassumingly at the counter.
The sign on the door said 'open from 7:00 Am to 7:00
PM'. They were just getting ready to close. The place
was empty except for a Chinese gentelman sitting at the
counter quietly reading a newspaper. Judging by the
quietness coming off the walls, no one else had been in
the place for quite a long time. Not surprising given
the lousy weather.
Presuming the fellow at the counter to be the waiter, I leaned
over and said, "seven fish and chips please". He leaped
to his feet and started screaming like I'd just pulled a
gun and shot him in the brothers. With eyes as big as
saucers he raced into the kitchen waving his arms
wildly, screaming, "Seven fish and chip, seven fish and
chip", leaving me sitting at the counter wondering what
the hell I'd just said.
The kitchen likewise exploded into an instant uproar. Chinese
people started clamoring everywhere behind the door
shouting, "Seven fish and chip, seven fish and chip".
The door of the kitchen flew open and a fellow of
decidedly Chinese persuasion looked out wearing a cook's
hat with eyes as wide as a landing platform. He went
back into the kitchen and the commotion got even
louder.
I sat there for about five minutes, trying to figure out exactly
when it was that I had just entered the Twilight Zone.
After a few more minutes of non stop clamoring from the
kitchen the waiter came out and quietly handed me a cup
of coffee courtesy of the cooks.
By now I had begun to suspect that something very definitely was
going on. So I behooved to ask. Sure enough, it seemed
that early every morning the cooks made up the supplies
for the day. That morning the waiters had noticed the
cooks making an awfully big vat of fish and chip batter
given the weather.
So in a sort of kindly helpful way, they had suggested that
maybe the stupid cooks were making maybe way to much
stupid fish and chip batter for the kind of weather
forecasted for whole rest of the stupid day.
Seems also that there is an unspoken pecking order in these kind
of places, where the cooks believe they are highly
trained and skilled professionals engaged in their
professional calling. And whereas waiters are just any
old dumb bozos off the street with no training
whatsoever and no need for brains. Who were, well,
therefore, grunts you understand.
So the comment by the highly stupid and ignorant waiters hadn’t
sat too well of course with the highly trained and
professional cooks, being the ones with all the special
training and all who knew what they were doing.
The suggestion was therefore quickly put back in the other
direction that the waiters should stay the heck out of
the kitchen and stick to the things they know how to do
best like wiping dirty tables with a clean cloth. Or a
clean table with a dirty cloth as the case may be.
This of course infuriated the waiters, who at least had enough
intelligence to know that it was raining cats and dogs
outside and so the prospects for a lot of fish and chip
sales that day were not very promising. So the whole
thing had quickly turned into a somewhat less than
friendly political debate.
Now it's a historic fact that the Chinese like to bet. And it's
also a historic fact that it's not just for chicken
feed. They love to bet and they love betting hard. It's
also a historic fact that they'll bet impromptu on just
about anything whatsoever at the drop of a hat just for
the fun of it. They'll even bet on how long it will take
a spider to cross a floor. Given the opportunity, they
will bet on anything, bet often, and bet no holds
barred. It helps pass the time.
So the inevitable bet had been laid down. How many fish and
chips would sell by the end of the day. Evidently, the
wager was no trifling sum.
I had walked into the restaurant at exactly ten minutes before
closing on a cold wet miserable day with not a chance in
the world of anyone else coming into the place for
anything before the 7:00 PM deadline, let alone an order
of fish and chips. You've probably guessed it all by
now. The exact number of fish and chips the cooks needed
to win the bet was seven. “What are the odds", who could
possible imagine.
It eventually turned out that the waiter was actually the owner.
Bing as his name turned out to be and I eventually
became good yak buddies during the four odd years I
lived up that way. I would stop in off and on for a
coffee and snack during my University days, and we would
wax reminiscent about the famous fish and chip incident
which had long since become a part of the restaurant's
lore.
We lived at the house near fifteenth and Sasamat for about four
years. Mom eventually sold the house on double lot for
about twenty eight thousand dollars. Seven thousand more
than she had paid. If she'd held out just another twenty
years until the Vancouver real estate boom of the late
eighties, she would have gotten over two hundred and
twenty seven thousand dollars because that's what the
then owner got.
When we had first moved into the house, our next door neighbor
had two sons. One was four years old and the other was
about seven. One morning Mom was out hanging laundry off
the back porch. She noticed the two kids playing in a
tree next door. The four year old was sitting straddled
legged on a branch facing the trunk of the tree, and the
older brother was standing on a branch a little higher
up in the tree.
As Mom watched, the four year suddenly lost his grip and slid
down the branch banging himself up front against the
tree trunk. Mom subsequently and distinctly heard the
following short conversation. (Four year old) "Ow I hurt
my peepee". (Seven year old) "It's not peepee stupid,
its cock. I don't know where you pick up your slang".
Baby soaps aside, if you do a laundry you need a good soap. And
everybody needs to do a laundry. By the late fifties
somebody had finally figured it all out big time. In the
fall of nineteen sixty one, just about two months after
starting my second year of University and only about
four months after turning down McDonalds for the first
time, I had been hitch hiking off campus one day and a
guy picked me up in a really beat up old station wagon.
Turned out the guy was from Edmonton Alberta and had just
obtained the very first official network distributorship
in Canada for a new line of household cleaning products
out of the states called Amway. He figured Vancouver had
a lot more clothes lines out back than Edmonton, so had
moved to town and was busy getting ready to clothes line
the competition.
Our guy had been out at the campus for the afternoon canvassing
for prospects. Now that I was in his car, what better
prospect could there be. So for the whole trip off
campus he rattled my eardrums about the product and the
plan. Something about not having to do anything but sign
up new sign ups. But I was finally and fully into the
magnetic pull of university life, so I graciously said
no.
I never knew his name but I did read eventually somewhere that
Vancouver had at least one Amway 'Diamond Distributor'.
Diamond Distributors were the big boys set for life for
doing over a couple of million dollars a year through
all their down lines.
Diamond Distributors never have to officially work again except
to appear occasionally at pep rallies and buzz up the
rank and file by their example. Nothing turns the new
guys on more than the old guys standing around in front
of everyone with pure golden rays radiating off their
fillings. To this day I have to believe that our guy was
the Diamond Distributor.
It's not much of a stretch to conclude that were I to have
gotten involved with Amway at that original early stage,
it could easily have been me. Or I could have at least
been the second. At any rate, I figure along with
McDonalds, I was also one of the very first people in
Canada to have had the pleasure of officially turning
down an Amway distributorship handed to them on a
diamond platter.
I wasn't the only one though who was watching opportunities
slide by in this earlier part of the sixties though. In
nineteen fifty nine, Greydie moved to Toronto to pursue
his aspirations as a jazz drummer. By late nineteen
sixty he had packed it in. His ambitions had run
straight into the jazz doldrums of the late fifties.
The only work around town for jazz drummers by then was in early
rock and roll wannabe bands. We used to call them five
guitar jazz bands out of deep respect for the level of
their talent. These were groups emulating the rock and
roll hits of the fifties, and typically not very pretty
musically speaking.
Greydie wasn't particularly interested in the highly
sophisticated type of thwop, thwop, thwop, thwop
drumming the music required. So he and a friend
incorporated a small company selling long life light
bulbs and little transistor radios you could take to the
beach in your breast pocket.
Sales were tough so Greydie packed it in the next year and went
back to Vancouver to try his luck at creative writing at
the University of British Columbia. The point is that
the radios had been coming from a little known company
in Japan called Panasonic, now Technics. Somebody even
had a whole boat load of the things sitting at dockside
wanting Greydie to take them off his hands. And he still
said no.
Greydie spent most of his first two years at the University with
the student newspaper. He then moved on to peaceful
student activism and eventually straight into poetry
publishing. His poetry wasn't that bad. Every poem he
wrote was eventually published by somebody via the
grapevine without his even submitting them.
For awhile though, before this became his main thing, he spent
the better part of a year as resident reporter and
acting editor at a small weekly newspaper in the central
BC town of Quesnel about sixty miles south from Prince
George on the Fraser River.
By his first few weeks in Quesnel, Greydie had became good
friends with a Czechoslovakian fellow and his Swedish
wife. Bill and Margarita were both the same age, both
born on the same day. Both were Cancers so both were
good with business. When they had first met, neither
could speak a word of the other's language and sheer
magnetic attraction had pulled them through.
Bill and Margarita lived in a two room log cabin at the edge of
town with an outhouse. She had been born and raised in
Sweden. More to the point she had been born and raised
in disposable Swedish paper diapers.
Chinese mothers working in rice paddies have a much simpler way
of dealing with the problem. They simply carry their
kids on their back in a nap sack and no bottom. The
stuff goes phffft straight down into the water and the
plants love the nourishment. These Chinese are
definitely not one to miss an opportunity to get two
birds with one stone.
North Americans aren't into rice paddies quite so much though.
And since going phffft straight down onto the new carpet
would be considered unacceptable to most North American
mothers, most North American mothers use diapers.
Diapers in the old days as many of you may know, were square
cottony things that either sat in unbelievably stinky
buckets in the basement waiting for Mom to get around to
the laundry, or sat in unbelievably stinky buckets on
the front porch waiting for the diaper service. So
diapers were definitely a problem that needed work.
Bill and Margarita figured that if perfect paper nappies were
good enough for the sensitive shiny bottoms of bouncing
baby Swedes, they should certainly be good enough for
the sensitive shiny bottoms of bouncing baby North
Americans.
They eventually managed to arrange for samples to be shipped
over to Quesnel and showed them to a local retailer. The
retailer's eyes popped right out of their sockets at the
prospect. Who took Bill, Margarita, and the box of the
square paper sheets straight to Victoria BC to meet the
upper echelon of a very large chain of B.C. super
markets. The management likewise couldn't believe their
eyes.
The sample from Sweden had arrived already packaged in a thick
pad with printed labels in English, finished, ready to
go. The whole deal had been negotiated by mail out of
the two room log cabin in Quesnel on a Smith Corona
portable typewriter bought from a Simpson Sears mail
order catalogue with twenty nine dollars borrowed from
Greydie. Proving once and for all, 'if there's a vill
there's a vay'.
A deal was struck on the spot for a boatload of the diapers.
Where the super market chain would have exclusive
rights.
Bill and Margarita believed their ship had come in and knuckled
down to get the first shipment in progress, and quickly
had a whole first boatload on its way on consignment.
Proving once and for all, 'if there's a vay there's a
vill'.
As soon as the boatload arrived, the entire shipment went
straight into a warehouse under lock and key in
Victoria, never to be seen again.
Because Bill and Margarita had signed an exclusive contract with
the Victoria Company which never placed another order,
and because the contract didn't have a performance
clause specifying a minimum number of orders over a
given period of time, and because the contract never
specified terms of payment, Bill and Margarita were
officially in, and officially back out of, the diaper
import business on their very first order.
What had happened as it turned out, was that the management in
Victoria
had seen the bigger picture and had tipped off their
good buddies at one of North America's largest tissue
manufacturers. So the Swedish diapers had gone into
storage simply to keep the product out of the public eye
until someone could cook up a home grown version at the
speed of light ready for the market.
The precursors to Pampers and Huggies finally hit the street
about a year and a half later. Proving once and for all
that diapers aren't the only things that stink.
Never was testament better than this to the old adage that the
rich get richer and the poor get poorer. But actually,
there may have been another side to the tissue, er,
issue. The whole move in Victoria may have been simply a
fast preemptive move by the North American giant to
prevent the Swedish company from stepping onto its turf.
If the Swedes had gotten a toehold into the lucrative
North America
market with diapers, how long do you think it would have
been before we saw Swedish newsprint and beautiful
Swedish models blowing their noses on scented Swedish
Kleenex on all the Swedish printed billboards.
My guess is that the whole affair was little more than a simple
turf war between two giant international paper
producers, with poor little Bill and Margarita as the
bologna in the sandwich. How else would you explain why
they had been able to get a whole boatload of product on
what was nothing more than a promissory note on a single
sheet of paper written on a cheap little portable
typewriter inside a tiny log cabin in the rustic
interior of the rugged
Province
of British Columbia. Talk about the wiggly
intrigues of the international multinational mindset.
All's well that ends well however. While having failed to
fulfill their lifelong dream of become import magnates,
Bill and Margarita didn't come out of it all that badly.
Because of connections eventually acquired over the
disposable diaper fiasco, and Bill's obvious penchant
for moving through the paper work, from a part time
laborer's job of three days a week in the local plywood
mill at minimum wage, Bill quickly got a full time job
with BC Railways which was rapidly expanding into the
interior of the province at the time.
Within a few short years Bill was a vice president of the
railway. The quality of the gene pool being great in
abundance evidently. And plus of course he was a Cancer.
Cancer aside, in a somewhat less serpentine loss of opportunity,
Greydie and I knew a wholesale florist in Ottawa in the
early eighties who likewise missed the boat. Ron been in
France on holidays in the early sixties when he spotted
something his vibrating antenna told him couldn't
possibly miss in the pedestrian North America
marketplace.
He checked it out. Sure enough, the company was definitely
interested. He told his wife and she flat out said, "No
way". The company was Bic. The product of course was Bic
disposable ballpoint pens.
Similarly, like Greydie's symbiotic moment with the young
Panasonic Corporation, it's funny how easily things like
that can slip through your fingers totally unsuspected.
The older brother of a high school buddy of mine worked
in the parts department of a large Vancouver auto
dealer. The dealer also had the Canadian rights for
motorcycles manufactured by a virtually unknown Japanese
manufacturer. My buddy had a similar bike for a while
and it sounded indistinguishable from an angry little
wasp.
The brother was the reigning BC motorcycle racing champion at
the time. And the dealer wanted to know if he would be
interested in setting up a Canada wide parts depot for
the machine. The brother thought about it for a while.
Then said no. You've probably guessed. The name of the
Japanese Company was Honda.
Or how about the friend of mine in Ottawa who told me that he
and a partner had owned, then sold in the mid sixties, a
very large orange grove right smack dab in the middle of
a very non descript little town on the coast of Florida.
The town was called Fort Lauderdale.
Or similarly, I was listening to an interview on the radio just
a few years ago. The guy was an entrepreneur from
Oklahoma. He was telling the commentator about a time in
the seventies when someone from Victoria BC had called
to see if he would be interested in becoming the US arm
for a new real estate format he was putting together
that had big time Yuppie success story written all over
it.
Our guy was busy at the time, so said, "no". The new venture
turned out to be the Century Twenty One Real Estate
enterprise. Our guy's closing comment to the interviewer
was that from that time forward, he always made it a
specific point to look at anything offered his way,
regardless, just in case.
Similarly I recently talked to a publishing agent in California
whose grandfather once turned down someone in the
twenties who wanted him to help market a new animal
character he had just created, a mouse. You probably
guessed this one too. The mouse's name was Mickey.
In the late fifties I likewise knew of someone who missed a
whole boatload of opportunity. Literally. My high school
buddy and myself both missed the same boat too because
the critical idea which needed to be bulbed at the time
never lighted for either of us, not even once. A truly
close cigar but no smoke.
My buddy and I were electronics freaks and hi fi geeks at the
time. While everyone else we knew were under cars
getting wiped out by exhaust fumes, we were hunkered
over soldering irons getting wiped out by solder fumes.
The someone was one of our main sources for small
electronic components.
The someone was running a small Mom and Pop business out of his
basement, importing small electronic parts from
Japan such as resistors and capacitors. He would package
the items one at a time in neat little plastic bags,
staple a printed label across the top, and sell them out
of his basement from a little flyer which he distributed
around town, which is now the standard packaging mode
for everything from chewing gum to auto parts.
It never occurred to him to expand the business past the flyer
and his basement. Or to my buddy and I that he was
really onto something big here and that we should look
into it like right now.
To bad we didn't, because less than seven years later another
Vancouverite was doing exactly that. Only this time his
Company, 'Tenneco', was doing it all over
North America
and he was already worth three hundred and fifty million
dollars and counting.
But tit is for tat. When the big transistor stereo import boom
took off in the middle sixties, Tenneco wasn't paying
proper attention and eventually got knocked off by Radio
Shack and all the other similar mass marketers who were
slicker and quicker with a much better dicker.
Opportunity
even knocked once or twice on my door at the house on
Sasamat Street while I was still going to UBC. A small
convenience store sat at 10th and Sasamat right by the
entrance to the
University
of BC. The store owners were a charming middle aged
English couple straight out of Coronation Street.
Every couple of weeks, Mrs. Monroe would bring in a small supply
of Wilkinson Stainless steel razor blades slipped into
the country from a friend in
England.
Ego, bootleg. She would then phone up her list of
eagerly awaiting customers. I.e., like myself.
They were sold under the counter from a drawer beneath the cash
register with those other popular weekend items which
now sell unabashedly off the first rack you see when
entering any drug store. The stainless steel razor
blades sold strictly one to a customer. It didn't matter
who you were.
The bootleg blades would last for weeks and never nick, not even
once, ever. Stainless steel blades were the real reason
why the British males were so much more suave looking
than most North American males throughout the sixties.
The North American mainstay blade, Gillette blue blades from the
world's largest manufacturer, lasted about seven minutes
or one shave, whichever came first. And sliced you to
pieces. The real reason why beards were so popular in
North America
for most of the sixties.
This was back in the days when you either shaved with an
electric razor which tore your face off, or with a
Gillette blue blade which sliced your face off. Or with
a Shick injector razor and you don't want to go there.
This was also back in the good old days when the
executives of the Gillette Corporation staunchly
maintained that stainless steel blades couldn't be done.
Having evidently never been to
England on a holiday.
Mrs. Monroe's phone call meant you came in, paid a quarter, and
she would produce exactly one blade from the locked
drawer under the cash register. It went on like this for
over a year until the US Shick Company officially
started importing their version of a stainless blade
into Canada. Mr. and Mrs. Monroe's bootleg stainless
steel blade business instantly dried up.
However, either the Monroe's or myself, should have sensed the
enormous possibilities on the loose from their
customer's rabid enthusiasm for the stainless steel
blades, like me. And should have lined up Wilkinson
blades for
North America
as fast as humanly possible, like me.
Gillette eventually came out with stainless blades, which
eventuated into the Sensor type blade. And eventually
into the Mach three. Which after nearly half a billion
dollars in research, managed to produce the only handle
on the market which was impossible to hold properly
unless you used it in exactly the same manner as the
furiously smiling acrylic man on TV.
A new and improved version was quickly released which sold for
awhile for almost half the price of an electric razor.
Whether that had been the original plan all along or
simply a way to recoup the losses, we'll probably never
know.
At any rate, as they say, the rest was history. As it was,
Wilkinson blades did finally made it into
North America but not until well into the seventies, and
headlong into staunchly stainless competition. I had
definitely looked that one in the eye and said, “Huh,
where, whazzup?”.
The one thing about razor blades over the years which still
hasn't changed however, is the magical ability of the
last blade out of any pack to last at least five or six
times longer than the first. It doesn't matter what kind
of blade and which end of the pack you start with. The
last one out always lasts weeks and sometimes even
months longer than the first. The same thing for scour
pads out of any package. Not to mention pieces of gum.
Now if someone can just figure out how to put just last ones
into a box, then we will then have some real 'guaranteed
for life' stuff as opposed to just, 'guaranteed for the
life of the product'. And doesn’t that last one give
them a nice little bit of room to wriggle out of.
And here's another quick tip for extending the length of your
expensive blades even more if you're into it. Buy a two
dollar pack of disposables and use the cheap ones for
rough stuff like hacking through a three day growth or
trimming your sideburns back to Captain Kirk. Then use
the real bade to do a cleanup like a regular shave.
Since you're only using the disposable razor off and on, one
lasts for weeks or months. Since you are not using your
expansive blade for the heavy duty stuff that kills
them, they also last for weeks and even months. Not the
most favorite news that the major blade companies want
to hear I’m sure, but hey, they're not the ones paying
the tab or making a dollar go eight ways.
In fact, there's lots of ways to save a dollar once you're into
it. Use only the minimum amount of paper towel you need
at any given time. Tear the sheet in half or even in
quarters if you have to. Also let it dry and use it
again. And again if possible. You will be amazed at how
many times you can recycle a sheet of paper towel
depending on what you use it for.
Believe it or not somebody finally figured out the economics of
that for marketing. In early two thousand and four, I
saw at last for the first time a roll of paper towels
which tears in half sized sheets just like I’ve been
doing for years. But I digress.
While at the house on Sasamat I might also have ended up as part
owner in a large cross Canada Stereo Store chain in the
seventies if I'd been paying close enough attention. If
so, it would have all started right from the living room
of the house on Sasamat.
But that's another story for a few chapters further along about
my hi fi speaker manufacturing days just after I come to
tell you how I didn't make the millions I should have
managing a super rock and roll band out of Vancouver in
the late sixties.
Most people, if they're lucky, can count one, maybe two, big
chances in their lifetime which they let slip by and
then pine about for the rest of their lives to everyone
else’s abject annoyance. If you're keeping score, take a
look at how many have already gone by in my short life
so far. And don't forget at this point, I was still
barely older than a kid harboring zits. And what about
my acquaintances.
Not everyone I knew was sleeping at the helm though. I had one
casual friend once who at least gave it a college try.
His changed his legal last name to Vegas. Then he
legally incorporated himself. Then he tried to sue the
City of
Las Vegas
for the use of his name. You couldn't fault the guy for
lack of gall.
Seems he had found out that the city of
Las Vegas had never legally incorporated. Not surprising
considering how the city began. You know the story, "you
makea the city or I breaka you face". The lawsuit judge
told my friend, "get real, you makea me laugh", and that
was the end of that.
I also knew a fellow, who, while it was not particularly big
time, did at least have something going for a while
which was a bit out of the ordinary. After finishing
high school, Jim became a professional party host for a
while. Not as in catering. He, his house, and the party
were one.
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